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Hours of operation
The catering office is open from 0800-1600 hours Monday to Friday. Catering services are available 7-days a week from 0700-1900 hours. Requests can be accommodated outside our regular hours for large evening events.
How do I order catering?
If requesting catering services internally please use the Catering Requests Email to place your order. All internal orders must supply a cost center.
If requesting from outside the hospital, please email: cateringrequests@tegh.on.ca or call 416-469-6580, ext. 6056. All external or billable orders must supply the required billing information.
Payment Process
The Business Office can process the transaction the day of the event – provided it falls between 8-4, Monday to Friday, otherwise, by month end. HST will be applied to the order. A valid credit card may be used for payment at the TEGH Business Office. A receipt will be faxed to the credit card holder.
Minimum Order Requirements
A minimum cost of $25.00 will be charged for all catering functions. Please provide at least 24 hours notice for beverage orders; 2 business days for baked goods and beverages; 3 business days for cold luncheons and 7 business days for hot meals or larger functions of 50+ guests. A $20.00 late service charge will be applied to any requests not meeting the minimum notice period and the menu will be determined based on available food supplies and staff.
What is included:
We will deliver, set up and clean up your catering event on time and provide all required dishes, cutlery and napkins. Please note: any catering trays, carafes, baskets etc. that are missing at the end of an event may be charged back to original person who ordered the catering. If you are concerned about this please call the Diet Office ext. 6060 at the end of your event and we will immediately come to collect all items. Additional staff required for larger catered events or table service will be billed to the customer at $25.00 per hour per staff member.
Cancellations
We request 24 hours notice if you wish to cancel or reduce numbers for your event, otherwise the catering will be charged in full to the original requester.
Room Booking
Rooms can be booked internally by using your Outlook 2000 Calendar or by phoning 416-469-8272 ext. 2819.
Room Set Up
If you require a special room set up please call 416-469-6580, ext.6015, or email MOVING@tegh.on.ca .
For computer/ projector requests please call 416-469-6580, ext.2000. For all audio/visual requests please call 416-469-6580, ext.6422 or email av-signout@tegh.on.ca
Liquor Service
Requires a Special Occasion Permit, which the catering requester should obtain from the Liquor Store at Coxwell Ave. and O'Connor Drive. Please allow 3 weeks for processing. Bartending service is available for $25.00 per hour.
Flowers or Rental Items
We will happily order flowers or rental items if requested. There is a charge for this service.
We will do our best to accommodate your catering needs. Should you like to personalize your menu (an additional charge may apply depending on your requirements) or enquire about additional items available, please contact our Retail Food Services Supervisor at 416-469-6580, ext. 3875.
We look forward to your business and appreciate the opportunity to serve you.
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Terms & Conditions | Policies & Statements